Bill Fay, who has been with Toyota for more than 38 years, is retiring effective September 1. Fay has held a number of key sales positions at four regional Toyota Motor North America offices and senior level roles at the company’s headquarters, most recently serving as senior vice president of automotive operations. In his current role, he is responsible for all sales and marketing functions for Toyota and Lexus Divisions.
“For nearly four decades, Bill has been an integral part of our automotive operations and helped propel both the Toyota and Lexus nameplates to world-class brands that are admired for their safety and quality,” said Bob Carter, executive vice president of sales for TMNA. “We thank Bill for his leadership and countless contributions to our organization.”
Jack Hollis, current group vice president and general manager, Toyota Division, will be promoted to senior vice president of automotive operations, TMNA, effective August 31. He will be responsible for leading all sales, market representation, marketing and customer relations activities for Toyota and Lexus brands, and for Puerto Rico and Mexico.
“Jack’s strong track record, deep understanding of our dealer network and passion for customers will be a great asset to both brands,” said Carter.
David Christ, current group vice president and general manager, Lexus Division, will replace Hollis as group vice president and general manager, Toyota Division. He will be responsible for leading all sales, marketing and market representation, plus all guest experience and retention activities for Toyota regional sales offices and distributors. He will report to Hollis.
Andrew Gilleland, current vice president of sales operations, Toyota Division, will be promoted to group vice president and general manager, Lexus Division. Gilleland will be responsible for all aspects of U.S. Lexus automotive operations, including sales, marketing, customer service and dealer operations. Gilleland will report to Hollis.